Frequently Asked Questions
Everything you need to know about shopping with Adan's Libas
What is the typical delivery timeframe for orders?
For domestic orders, we typically deliver within 3-5 business days. International shipping may take 7-12 business days depending on your location and customs processing.
How can I track the status of my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's portal to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day return policy for unworn items with original tags attached. Please note that customized or stitched outfits are generally not eligible for return unless they arrive damaged.
Do you offer international shipping?
Yes, Adan's Libas ships globally. Shipping costs and delivery times are calculated at checkout based on the destination country and the weight of the parcel.
Are the colors of the outfits exactly as shown in the pictures?
While we strive for color accuracy, slight variations may occur due to photographic lighting sources or your monitor settings. We ensure that the product quality matches our premium standards.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible domestic locations.